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FAQ

Considering Nashville Neat Freaks for your Nashville home or office? (Don't worry, we also serve as Hermitage cleaners, Mt. Juliet cleaners, Lebanon cleaners, and other surroundnig cities! We also understand you have questions! Check out our most frequently asked questions below for answers to common concerns. Can't find what you're looking for? Contact us directly – we're here to help!

What Cleaning Products Do You Use?

Nashville Neat Freaks is committed to providing eco-friendly, cleaning services for your home. We utilize natural cleaning powerhouses like vinegar, hydrogen peroxide, essential oils, baking soda, and dish soap to eliminate dirt and germs without harsh chemicals. Our methods are safe for your family, pets, and the environment.

While we pride ourselves on our green approach, we understand that some tasks require specialized products. For ovens, we use a fume-free cleaner to tackle stubborn grease efficiently. However, if you prefer to avoid even this product, we respect your choice. Please note that achieving a sparkling clean oven may require additional time or effort without the use of a specialized cleaner.

What Areas Do You Service?

Nashville and the surrounding cities!

What Services Do You Offer?

Residential and Commercial. Standard clean, Moving clean, and Deep clean. Generally the frequency is one-time, monthly, bi weekly. We offer cleanings for short term rentals as well.

Do I Need To Be Home During The Cleaning?

You do not need to be home, we do require the cleaner to have easy access to parking and can easily get in and out of your home or office.

What Should I Do To Prepare For My Cleaning?

To make our jobs easier, and to get the most out of your cleaning, it is wise to do the following to allow cleaners easy access so that they can provide a thorough clean for you.

Declutter any clothes piles, toys, and other items from floors, counters, and other horizontal surfaces.
Put away dirty dishes and food to make it easier for the cleaner to clean the sink.
Secure pets - We LOVE them but it's best for us if we stay apart until the cleaning is over.
Put away valuables and fragile items.
Remove rubbish if it's full. 
Clear counters in kitchen and bathroom. 
If changing sheets is part of the service, strip the beds and have clean linens ready.
Leave instructions for the cleaner and discuss any special requests at least a day before arrival so that we do not have any surprises when we show up, and so we can focus on what you need us to first.

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